Quality and Total Customer Satisfaction Placement

Our Quality and TCS role offers the opportunity to work as a product development placement student at Nissan. You will be utilising data from our customers to improve our products and experience, from initial concept stage right through to the market.

£18,000 Nissan Cranfield 13 Months Apply Now

In this product development placement role you could be supporting many aspects of managing quality, from conducting investigations with our customers in the field, working with people from across the business to determine the root cause of concerns, interpreting the voice of the customer to influence targets and strategy, or ensuring that our newest vehicles meet the expectations of our customers. ​​

Competitive salary from £18k

Fitness centre

Paid overtime and time in lieu

26 days annual leave plus bank holidays

Free on-site parking

Subsidised canteen

Travel opportunities (dependent on role)

Working hours: Mon-Thurs 8am-5pm, Fri 8am-1:20pm

  • Currently studying a degree preferably (but not exclusively) in an Engineering, Software Development, Technical or Data Analysis discipline
  • Able to partake in a 13-month placement as part of your course
  • Creative thinking/problem solving mind-set
  • Numerate with strong analytical skills
  • Excellent written and verbal communication skills and interpersonal skills
  • Great team player
  • Flexible approach to work with the ability to self-motivate
  • Excellent understanding of Microsoft Office software (esp. Excel & PowerPoint)
  • Ability to present data in a clear and structured manner​

As a product development placement student on our Quality & TCS scheme, you will be joining a vibrant team, working together to improve the product and our customers’ experiences of Nissan. You could be working in any one of the varied functions within Quality and TCS, including:

  • Model Engineering – conducting technical investigations to understand concerns in the market, providing and validating countermeasures
  • Product Quality Management Office – validating the quality of new vehicles throughout their early development, to ensure launch at Nissan Quality levels
  • Field Quality Assurance – investigating and managing serious concerns, recall and service campaigns
  • Quality and Process Management – analysing information from the Customer to implement a quality strategy, set targets and drive improvement
  • Supplier Warranty – facilitating supplier analysis and improvement of warranty parts and recovering warranty costs
  • Customer Experience of Quality – analysing customer data relating to their experience of Nissan and providing and driving improvement strategies

Please click “apply now” to complete a short application form.

Please note the assessment process will be delivered in line with the government guidelines at the time.