Once you’ve been selected to record an online video interview, we’ll send you an email containing a unique invite code, and instructions relating to how to complete your video interview.  It’s really simple, you can either use a computer with a webcam, or a mobile device (such as a smartphone or tablet)…

Computer: From your invite email, simply click the link at the bottom of the email where it says “you can also take your interview using our web version by clicking here”.  Your web browser will open and you’ll be redirected to https://candidate.shineinterview.com/.  Make sure you’re somewhere suitable and quiet, enter your invite code, and click “Let’s Go”.  Once you’re in, simply follow the instructions on the screen – you’ll have the chance to answer a practice question so you can get comfortable before you start your actual interview questions (no one will see your answers to the practice question).  Once you’ve finished recording your answers, your videos will upload, and you’ll seen the on-screen notification “thank you for taking the time to answer our questions”, simply click “Close” and then you can close down the browser window.

Mobile Device:  First you’ll need to download the free app provided by our video interviewing partner, Shine Interview; simply click the relevant link for your device, at the bottom of your invite email (Apple App Store for iPhones or iPads, Google Play Store for Android smartphones or tablets, or Amazon if you’re using a Kindle).  Once you’ve downloaded the relevant app, make sure your device is connected to the internet and find somewhere suitable and quiet to record your interview.  Simply open the Shine Interview app on your device, enter your invite code and tap “LET’S GO”.  Once you’re in, simply follow the instructions on the screen – you’ll have the chance to answer a practice question so you can get comfortable before you start your actual interview questions (no one will see your answers to the practice question).  Once you’ve finished recording your answers, your videos will upload, and you’ll seen the on-screen notification “thank you for taking the time to answer our questions”, you may then close and delete the Shine Interview app.  And don
’t worry if your device loses its internet connection while you’re recording your interview, as the videos will continue to record and will be uploaded when the connection is restored.

Should you need any assistance with recording your video interview frequently asked questions are covered in Shine Interview’s Online Help Portal, which you can access by clicking here (or by clicking the Help Portal link in your invite email).shine_logo_cmyk